Q: I lost access after switching devices. What now?

Open Akmon → Settings → tap Subscription . A panel opens (it's Apple's subscription manager, built into iOS) — tap Restore Purchases inside it. You need to be signed in with the same Apple ID that bought the subscription. If you used a different Apple ID, or if a family member made the purchase, Restore won't find it — sign in with the correct Apple ID first. Still no luck? Email support@akmon.app with your Apple ID email and approximate purchase date.

Q: How do I delete my account?

Inside Akmon: Settings → scroll to the bottom → tap Delete account (in red) → type DELETE → tap Delete account to confirm. All your humanize history, sessions, and preferences are permanently removed from our servers within 30 days. We also automatically revoke Akmon's authorization with Apple — no extra steps needed in iOS Settings. Note: for fraud and anti-abuse purposes, we keep three pseudonymized items for up to 90 days after deletion — a salted hash of your Apple authentication ID, an aggregate monthly word counter, and a deletion tombstone. None of these can be reversed to identify you. Full detail in the Privacy Policy .

Q: What's the difference between Casual and Academic mode?

Tap the mode chip near the input on the main screen — a small popup appears with two options: Casual — natural, conversational tone for blogs, posts, emails, marketing copy. Academic — formal register that preserves citations, technical terms, and longer sentence structure for essays and papers. Try both on the same input to see which fits better.

Q: My result doesn't match what I expected. What can I do?

A few things to try, in order: Tap Regenerate — gets a fresh output with a different seed. Switch mode — try Casual if you used Academic, or vice versa. Edit the input — very short fragments or heavy technical jargon sometimes throw the model off. If an output looks broken, tap the More menu (…) on that result, then Report Output — pick a reason and submit. We read these and use them to improve the model.

Question 1

I lost access after switching devices. What now?

Accepted Answer

Open Akmon → Settings → tap Subscription. A panel opens (it's Apple's subscription manager, built into iOS) — tap Restore Purchases inside it.

You need to be signed in with the same Apple ID that bought the subscription. If you used a different Apple ID, or if a family member made the purchase, Restore won't find it — sign in with the correct Apple ID first.

Still no luck? Email support@akmon.app with your Apple ID email and approximate purchase date.

Question 2

How do I delete my account?

Accepted Answer

Inside Akmon: Settings → scroll to the bottom → tap Delete account (in red) → type DELETE → tap Delete account to confirm.

All your humanize history, sessions, and preferences are permanently removed from our servers within 30 days. We also automatically revoke Akmon's authorization with Apple — no extra steps needed in iOS Settings.

Note: for fraud and anti-abuse purposes, we keep three pseudonymized items for up to 90 days after deletion — a salted hash of your Apple authentication ID, an aggregate monthly word counter, and a deletion tombstone. None of these can be reversed to identify you. Full detail in the Privacy Policy.

Question 3

What's the difference between Casual and Academic mode?

Accepted Answer

Tap the mode chip near the input on the main screen — a small popup appears with two options:

Casual — natural, conversational tone for blogs, posts, emails, marketing copy.
Academic — formal register that preserves citations, technical terms, and longer sentence structure for essays and papers.

Try both on the same input to see which fits better.

Question 4

My result doesn't match what I expected. What can I do?

Accepted Answer

A few things to try, in order:

Tap Regenerate — gets a fresh output with a different seed.
Switch mode — try Casual if you used Academic, or vice versa.
Edit the input — very short fragments or heavy technical jargon sometimes throw the model off.
If an output looks broken, tap the More menu (…) on that result, then Report Output — pick a reason and submit. We read these and use them to improve the model.

Question 5

I found a bug. How do I report it?

Accepted Answer

Email support@akmon.app with:

Your iPhone model and iOS version (Settings → General → About)
The Akmon version (Settings → General → iPhone Storage → Akmon)
A short description of what you were doing when it broke
A screenshot if anything visual looked wrong

We usually have a fix or workaround within a day or two.

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